Returns & Refunds policy

Cancellations

You are entitled to cancel your order before it is shipped without giving any reason for doing so.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail hello@thehappyquokka.com

Returns

Digital products are non-refundable once sold.

Please note that returns for physical books are not accepted unless the item was damaged during shipping, which must be substantiated with an unboxing video; all such claims are subject to the store's final discretion.

Product will be eligible for return within 10 working days after delivery.

Mode of Refund:

Refund will be credited to the same mode of payment within 10 working days.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail hello@thehappyquokka.com